Troubleshooting

My Add New/ Add NFT page shows Blank

To solve this issue go to Smart NFT > Settings from WordPress dashboard and click Save Changes

My Single NFT page showing blank / 404 error

To solve this issue go to Settings > Permalink from WordPress dashboard and click Save Changes

My Front end pages showing blank.

If your frontend pages are showing blank, you need to go to the WordPress admin dashboard. Fron menus SmartNFT > settings. And save settings. Then reload your page

Maximum Upload Limit

Do have a problem with the upload? Please be sure maximum post size and maximum upload file size are higher than 10MB. Contact with your web server provider if you need help to raise this limit.

Uploading The Wrong File

If you get “no valid plugins were found” error, be sure you are uploading the correct file. The plugin file name is “smartnft.zip”

Try To Upload With FTP

If you are still facing a problem with the upload, try to upload plugin by using FTP. Watch this tutorial to learn more about how to upload a plugin with FTP.

Get Support

Are you still having problems with uploading Smart NFT? Please Send Mail via < tophivetheme@gmail.com > through our support desk. We’d like to assist you.

Advanced Option is not Showing in Create NFT form

If you don’t see “Advanced options” in create NFT form, Go to your WP admin dashboard and go to SmartNFT > Settings. Then Layout settings > NFT pages > Create NFT page. Turn of properties, labels and stats and Save it.

After that again turn on those settings and again press Save Settings.